General Support
Account, profile, matches
contact@cognitivesquad.com
Payments & Refunds
Subscription, billing issues
contact@cognitivesquad.com
Report Fraud / Safety
Report fake profiles, scams
contact@cognitivesquad.com
Privacy & Data
Data requests, deletions
contact@cognitivesquad.com
Support Hours
Monday - Saturday: 9:00 AM - 7:00 PM IST
Sunday: 10:00 AM - 5:00 PM IST
WhatsApp messages are usually responded to within 1-2 hours during business hours.
Safety Warning
- • Bihar Shaadi will NEVER ask for money via WhatsApp, call, or chat
- • NEVER share OTPs, bank details, or passwords with anyone
- • Report any suspicious requests immediately to contact@cognitivesquad.com