Privacy Policy

Welcome to Bihar Shaadi ("we," "our," or "us"), operated by Cognitive Squad Pvt. Ltd. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our matrimony services through our mobile applications (Android & iOS) and website.

By using Bihar Shaadi, you consent to the practices described in this policy. If you do not agree, please do not use our services.

2.1 Information You Provide Directly

• Account Information: Name, phone number, email address
• Profile Information: Date of birth, gender, height, religion, caste, sub-caste, gotra, education, occupation, income, family details
• Location: State, district, city/village
• Photos: Profile photos you upload
• Partner Preferences: Age range, education, location, religion, caste preferences
• Verification Documents: Government-issued ID (Aadhaar, PAN, Voter ID) for profile verification
• Communications: Messages with other users, support requests

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, profiles viewed, time spent on app
• Log Data: IP address, browser type, access times, pages visited
• Location Data: Approximate location (with your consent) for showing nearby matches

2.3 Payment & Subscription Information

Payment details (credit/debit card, UPI) are processed securely by third-party payment providers (Razorpay, Google Play, Apple App Store). We do not store your complete card numbers on our servers.

Auto-Renewable Subscriptions: When you purchase a subscription through Apple App Store or Google Play Store, your payment information is managed entirely by Apple or Google. We receive confirmation of your subscription status but do not have access to your payment method details. Subscription transactions, renewal dates, and cancellation information are stored to provide you with subscription services.

We use your information to:

• Create and manage your matrimony profile
• Match you with compatible profiles based on your preferences
• Verify your identity and ensure profile authenticity
• Enable communication between matched users
• Process payments and manage subscriptions
• Send OTPs, notifications, and important updates
• Respond to your support requests and feedback
• Prevent fraud, abuse, and maintain platform safety
• Improve our services and user experience
• Comply with legal obligations

We may share your information in these circumstances:

• With Other Users: Your profile information (excluding contact details until you choose to share) is visible to registered users for matchmaking
• Service Providers: Trusted vendors who help operate our services (cloud hosting, SMS gateways, analytics) under strict confidentiality
• Payment Processors: To process your subscription payments securely
• Legal Requirements: When required by law, court order, or government authority
• Safety & Security: To protect the rights, safety, and property of our users and platform
• Business Transfers: In case of merger, acquisition, or sale of assets (you will be notified)

We implement industry-standard security measures:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication with OTP verification
• Access controls limiting data access to authorized personnel
• Regular security audits and monitoring
• Secure cloud infrastructure (Firebase/Google Cloud)

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Delete your account and associated data
• Privacy Settings: Control who can see your photos and contact details
• Communication Preferences: Opt-out of promotional communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at contact@cognitivesquad.com

• Active accounts: Data retained as long as account is active
• Deleted accounts: Data deleted within 30 days of account deletion
• Legal requirements: Some data may be retained longer if required by law
• Backups: Data in backups deleted within 90 days of account deletion

Our website uses cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns to improve our services
• Prevent fraud and ensure security

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

Bihar Shaadi is intended for adults only. Women must be at least 18 years old and men must be at least 21 years old to register, as per Indian marriage laws. We do not knowingly collect information from minors. If we discover such collection, we will delete the information immediately.

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

This Privacy Policy is designed to comply with applicable Indian laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to adhering to evolving data protection regulations in India.

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app, email, or website notice. Your continued use of our services after changes constitutes acceptance of the updated policy.